Businesses are always looking for efficient methods to improve user experiences, simplify training and minimise support expenses. WalkMe has established itself as a go-to solution for digital adoption platforms, simplifying the process of walking users through software. As the field of digital adoption continues to change, organisations may find that WalkMe doesn’t meet all their criteria.
You can find numerous options to WalkMe if you want greater flexibility, an enhanced user interface or a more affordable solution. These options come with a variety of effective capabilities to enhance software adoption and boost user engagement. In this article, we’ll introduce you to the best WalkMe alternatives that may fit your company’s objectives and UX approach.
Here Are the Top 7 Walkme Alternatives
1. Whatfix
Whatfix is a versatile digital adoption platform that shines in providing user guidance and employee training across all channels. They specialise in building engaging walkthroughs and product tours that streamline the onboarding process and significantly cut down on help desk operations.
Companies often choose Whatfix for training their employees since it provides personalised instruction for both customers and employees. The implementation process for Whatfix is more challenging for small organisations without specialised technical departments. Whatfix caters to companies looking for a scalable solution to handle digital adoption and provide help inside their applications.
Price: connect with the team
Features:
- Omnichannel guidance
- Interactive walkthroughs
- In-app help widgets
- Employee training tools
- Automation of repetitive tasks
- Multi-platform support
- Real-time content updates
- Analytics and performance tracking
2. Intro.js
Intro.js is an easy-to-use library for building interactive, self-guided walkthroughs directly within the application. It’s an accessible and budget-friendly option that provides companies with expert developers total flexibility for customisation.
Intro.js can be implemented without depending on an enterprise solution by developers who prefer full customisation. It’s ideal for organisations with limited resources who want to enhance products with step-by-step solutions while utilising a straightforward setup.
Price:
- Starter – $9.99 (lifetime)
- Business – $49.99 (lifetime)
- Premium – $299.99 (lifetime)
Features:
- Step-by-step product tours
- Tooltips and onboarding hints
- Open-source and lightweight
- Customizable via JavaScript and CSS
- Mobile-friendly
- Easy integration with web apps
3. Userpilot
Userpilot’s tool lets you create interactive user onboarding experiences without coding while providing invaluable insights through instant analytics. Product teams can use it to build interactive guides and surveys that can be embedded right within the product UI. You can quickly get started with Userpilot and easily track valuable metrics that drive user engagement and retention.
But it’s not a good fit for onboarding new employees and can become expensive for tiny organisations. Userpilot excels at combining ease of use with detailed analytics for product-led growth organisations.
Price
- Starts From $249/month
Features:
- No-code onboarding flow builder
- Real-time data updates
- User segmentation and targeting
- In-app tooltips, checklists, and banners
- Retention and behavior analytics
- In-app surveys and feedback forms
- Session replays
- Resource center integration
4. SAP Enable Now
SAP Enable Now is an extensive solution built to empower SAP-focused organisations with powerful adoption and training tools. It enables content creation, process documentation and e-learning, making it well-suited for large companies and complex work environments. It offers interactive user guides, simulation and comprehensive knowledge base functions.
SAP Enable Now provides outstanding value to those using SAP products, but the cost and difficulty involved in learning it can be prohibitive for non-SAP users. Compared to smaller organisations, those heavily reliant on SAP may find its high cost and lengthy learning curve worthwhile, given the unparalleled integration and training features it offers.
Price: connect with the team
Features:
- Content creation and process documentation
- E-learning modules and simulations
- Knowledge management tools
- Real-time user guidance
- SCORM-compliant training content
- Deep SAP application integration
- Employee training workflows
5. Pendo
Pendo brings together product analytics, in-app messaging and roadmap planning under one umbrella. It stands out for its powerful analytics which allow product teams to gain rich user data, segment them and deliver tailored onboarding and engagement experiences.
Pendo offers easy-to-use tools that enable product teams to focus their development efforts on features that shows the best usage and engagement by users. Nonetheless, the cost and complexity of the system can present obstacles for small firms or those just starting with these technologies. Pendo is ideal for mid-to-large companies that want to leverage detailed user analytics and insights to drive successful product adoption.
Price
- Starts From $7,000/year
Features:
- Product usage analytics
- In-app messaging and onboarding guides
- Net Promoter Score (NPS) surveys
- Feature adoption tracking
- Cross-platform support (web and mobile)
- Product roadmap management
- User segmentation
- Behavior-based triggers
6. Appcues
Appcues stands out for its simple interface and non-developer-dependent onboarding and engagement tools. The platform provides engagement analytics dashboards to monitor user engagement and success.
However, access to features like A/B testing and advanced analytics comes with an extra cost, so it’s important to consider how it might affect the budget. Appcues is a great onboarding option for teams looking to quickly implement straightforward user flows and enhance activation and retention rates among their customers.
Price
- Start Price: $300/month (paid annually)
- Grow (Most Popular) Price: $750/month (paid annually)
Features:
- Drag-and-drop in-app flow builder
- Custom onboarding experiences
- Engagement analytics dashboards
- User segmentation and targeting
- Tooltips, modals, and checklists
- A/B testing (with upgraded plans)
- Survey and feedback collection
7. UserGuiding
UserGuiding provides cost-effective and straightforward solutions for guiding users through your product with onboarding workflows, step-by-step instructions and helpful resources. This platform suits smaller or mid-sized companies that want an affordable choice and an intuitive interface at the same time.
However, UserGuiding’s customization abilities fall slightly behind more advanced and expensive tools. Small-to-medium companies can benefit from quick implementation and easy-to-manage guides, even though they may not find an app that offers complete customization for more distinctive onboarding processes.
Price:
- Starter Price: $174/month
- Growth Price: $349/month
Features:
- Onboarding checklists and user flows
- Interactive product tours
- Tooltips, hotspots, and modals
- In-app resource center
- Basic user segmentation
- Onboarding analytics
- No-code implementation
- Affordable pricing
Why Consider a WalkMe Alternative in 2025?
WalkMe continues to dominate the Digital Adoption Platform market by providing innovative solutions that help companies onboard and train their users. Considering these alternatives was made more compelling in 2025.
1. High Pricing Structure
Many companies choose to replace WalkMe with a different solution, primarily due to its price. Large organizations often find WalkMe’s fees too expensive compared to the budget of scaling businesses or startups—especially those exploring cost-effective AI tools for startups that offer similar digital adoption features at a lower price.
2. Complex Implementation Process
While WalkMe is a highly capable platform, it can also be quite intricate to use. Both setup and upkeep demand a high degree of knowledge and skill. This becomes a challenge, especially when implementing a small business idea, where resources and workforce are often limited.
3. Limited Customisation for Non-Enterprise Users
Many of WalkMe’s customising capabilities are intended for enterprise clients rather than mid-sized or small companies. SMBs may realise that additional features are only available at a higher price point.
4. Competitors have a more polished UX and UI
Many competitors to WalkMe focus strongly on creating interfaces that are easy to navigate and understand. Tools that place a greater emphasis on ease of use may serve your team and end users better than WalkMe.
Blog Ending
A diverse range of WalkMe alternatives exists, each addressing specific requirements and delivering excellent value for various industries and budget sizes. There is an alternative to WalkMe that better meets your desired functionalities or budget.
It’s important to carefully analyse how well each platform aligns with your company goals and the needs of your users before choosing a solution. Picking the right DAP can lead to higher user satisfaction, lower churn rates and increased employee efficiency. Consider all your choices carefully—the perfect digital adoption solution could transform your user experience.
FAQs
1. What does a Digital Adoption Platform (DAP) refer to?
Using a Digital Adoption Platform (DAP), users can easily pick up and use new software by following tutorials, quick steps and quick support.
2. Should I instead consider using an alternative to WalkMe for my business?
It may be difficult and pricey for small to mid-sized companies to implement WalkMe. Some alternatives can provide lower costs, simpler setup, a nicer user experience or features that suit your company.
3. Which type of WalkMe replacement is best for training employees?
Their rich onboarding packages, individualised guidance and online classes make them valuable for employee training.
4. Is there an alternative to WalkMe that is more affordable?
Intro.js and UserGuiding are affordable ways to give your users onboarding and guidance without having to spend much.
5. Does using an alternative to WalkMe require me to have technical skills?
Userpilot, Appcues and UserGuiding are among the platforms that provide no-code or low-code features and make implementation quick and easy.
