The way businesses communicate with customers has changed dramatically in recent years. Today’s customers expect 24/7 availability, instant responses, and personalized experiences across every channel. That’s where chatbots come in.
No longer just a “nice-to-have,” chatbots have become essential for business growth. They enable companies to scale support, automate marketing, and meet rising customer expectations. Whether it’s lead generation, customer engagement, or sales enablement, chatbots help businesses deliver faster, smarter service while boosting revenue.
Why Chatbots Matter for Business Growth:
- 24/7 Availability: Always-on customer support and engagement.
- Marketing Automation: Lead nurturing, broadcasting, and upselling at scale.
- Omnichannel Communication: Unifying email, Messenger, Instagram, WhatsApp, and more.
- AI-Powered Engagement: Personalized, natural conversations that feel human.
- Scalability: Handle thousands of conversations simultaneously.
In this article, we’ll compare five leading chatbot builders—SendPulse, Landbot, ManyChat, Uchat, and ChatBot (by LiveChat)—covering their features, supported channels, pricing, and best use cases.
Top Chatbot Builders
1. SendPulse
SendPulse is more than just a chatbot builder—it’s a complete customer engagement platform. Combining chatbots, email, SMS, push notifications, and CRM tools into one ecosystem, it allows businesses to automate communications across every channel.
It’s designed for small businesses, growing enterprises, and marketers who want to scale without juggling multiple tools.
Supported Channels
- WhatsApp (official BSP)
- Instagram (DM + auto-replies to comments)
- Facebook Messenger
- Telegram
- Website chat widget
- SMS campaigns
- Email campaigns
Key Features
- Drag-and-drop flow builder with AI support
- Unified inbox for bot + human conversations
- Multichannel automation (chatbots, email, SMS, push)
- Payment and e-commerce integrations
- Human handover with routing rules
- Funnel analytics and reporting
- GDPR compliance and consent tools
Pricing
- Free plan: 3 chatbots, 500 subscribers, 10,000 messages/month
- Paid plans: From $8/month for 500 subscribers, unlimited chatbots, live chat, and messages
Why Choose SendPulse?
If you want a single platform that unifies all your customer communication, SendPulse is unmatched. It’s the best choice for businesses that need omnichannel marketing automation, affordability, and scalability in one ecosystem.
2. Landbot
Landbot focuses on conversational website chatbots and landing pages. Unlike other platforms that specialize in messaging apps, Landbot helps businesses convert website visitors into leads through interactive chat interfaces.
It’s especially useful for marketers, SaaS companies, and B2B lead-gen teams.
Supported Channels
- Website chatbot widget & conversational landing pages
- WhatsApp (via official integration)
- Messenger (limited)
Key Features
- Drag-and-drop builder
- Conversational forms for lead generation
- Conditional logic for personalization
- Zapier, HubSpot, and Google Sheets integrations
- Conversion analytics
Pricing
- Free plan: 100 monthly conversations
- Paid plans: From €32/month for 500 web and Messenger chats, and 100 AI chats
Why Choose Landbot?
Landbot is the best choice for businesses focused on web conversions. If your main priority is capturing leads on websites with interactive landing pages, this tool is perfect.
3. ManyChat
ManyChat is one of the most popular chatbot builders for Instagram, Messenger, and WhatsApp automation. It’s designed for social media marketing and e-commerce growth, helping brands connect with followers through DMs and comments.
Best for small e-commerce shops, influencers, and social-first businesses.
Supported Channels
- Instagram DM + comment automation (Meta partner)
- Facebook Messenger
- WhatsApp Business API
- SMS campaigns
- Basic email campaigns
Key Features
- Visual flow builder
- Instagram automation (DMs, comments, story replies)
- E-commerce integrations (Shopify, WooCommerce)
- Unified inbox
- Broadcasting tools
- Campaign analytics
Pricing
- Free plan: Up to 1,000 contacts
- Pro plan: From $15/month for unlimited contacts
Why Choose ManyChat?
If your business is driven by social media engagement, ManyChat is the ideal platform. It’s perfect for Instagram shops, influencers, and brands that want to automate messaging campaigns and grow revenue through direct customer interactions.
4. Uchat
Uchat is a highly customizable chatbot builder that supports both messaging and voice bots. It’s built for developers, agencies, and advanced marketers who need flexibility, integrations, and even white-label options.
Supported Channels
- Facebook Messenger
- Telegram
- SMS
- Voice assistants (Alexa, Google Assistant)
- Website chatbot widget
Key Features
- Advanced visual flow builder with AI
- Voice bot support (IVR, Alexa, Google Voice)
- White labeling for agencies
- API and webhook integrations
- Payment and e-commerce automation
Pricing
- Free plan: 200 contacts and 1 bot
- Paid plans: From $15 /month for 1 bot, 1,000 bot users, and unlimited conversations
Why Choose Uchat?
Uchat is the go-to chatbot platform for agencies and developers. If you need advanced customization, API access, and voice bot capabilities, this platform delivers flexibility that simpler tools can’t match.
5. ChatBot
ChatBot specializes in customer service automation. It’s less focused on marketing, and more on support workflows, FAQ bots, and ticket routing.
Perfect for support teams in mid-sized companies and enterprises.
Supported Channels
- Website chatbot widget
- Facebook Messenger
- LiveChat integration
Key Features
- Easy drag-and-drop builder
- FAQ automation with AI
- Seamless LiveChat + HelpDesk integration
- Reporting and analytics
- Smooth human handover
Pricing
- Free trial: 14-day free trial
- Paid plans: From $52/month for 12,000 chats per year
Why Choose ChatBot?
If your focus is customer support efficiency, ChatBot is an excellent fit. It’s best for businesses already using LiveChat that want to scale support while maintaining seamless live agent handovers.
Wrapping Up
Nowadays, customer expectations are higher than ever. People no longer wait on hold or dig through websites for answers—they expect instant, personalized communication on the channels they already use. Businesses that can’t deliver risk losing both sales and loyalty.
That’s why choosing the right chatbot builder matters. A good platform doesn’t just automate replies—it strengthens customer relationships, supports marketing campaigns, and frees up human teams to focus on complex tasks.
Each of the platforms we reviewed shines in its own way:
- Landbot helps convert more website visitors into qualified leads.
- ManyChat empowers social sellers and influencers to engage followers and drive sales.
- Uchat gives developers and agencies maximum flexibility, including voice bot support.
- ChatBot simplifies customer support automation with seamless ticketing.
But if your business needs a solution that goes beyond chat—combining omnichannel messaging, email, SMS, push notifications, and CRM tools—then SendPulse is the standout choice.
With its unified platform, easy-to-use interface, and competitive pricing, SendPulse allows companies to scale communication, nurture leads, and increase revenue—all without switching between multiple apps.
The most successful businesses will be the ones that deliver consistent, automated, and personalized customer experiences across every channel. SendPulse makes that future possible today.
